Privacy Policy

Privacy Policy

Last updated: April 17, 2026

1. Data Controller

J&G Hostpro Tech SL (hereinafter, “the Controller”) is responsible for the processing of personal data collected through this website.

  • Email: [email protected]
  • Phone: +34 680 977 755
  • Address: Calle Molinos de Agua, 36, Tenerife, Spain

2. Information We Collect

We may collect the following types of personal data:

  • Contact data: name, email address, and phone number, when you contact us through the website.
  • Booking data: name, contact details, and stay dates when you make an enquiry or booking.
  • Technical data: IP address, browser type, and device information collected automatically when you visit the site.
Purpose Legal basis
Respond to contact and booking enquiries Pre-contractual measures (Art. 6.1.b GDPR)
Manage bookings and related services Contract performance (Art. 6.1.b GDPR)
Improve the website and services Legitimate interest (Art. 6.1.f GDPR)
Send commercial communications Consent (Art. 6.1.a GDPR)

4. Data Retention

Personal data will be retained for as long as the contractual or pre-contractual relationship is maintained, and subsequently for the legally required periods to address any liabilities. Contact data will be deleted after 3 years of inactivity.

5. Disclosure of Your Data

Your data will not be transferred to third parties except where required by law or strictly necessary for service delivery (e.g. booking platform providers). Where data is shared with third-party processors, data processing agreements are in place.

6. Your Rights Under GDPR / LOPDGDD

You have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data when it is no longer necessary.
  • Restrict processing of your data.
  • Object to processing based on legitimate interest.
  • Data portability in a structured, commonly used format.

To exercise these rights, send an email to [email protected] with a copy of your identity document.

7. Supervisory Authority

If you believe that the processing of your data does not comply with applicable law, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

8. Security

We have implemented the technical and organisational measures required by applicable regulations to ensure the security of your personal data and prevent unauthorised access, loss, or alteration.

9. Cookies

This website uses technical cookies from Cloudflare. For full details on the cookies we use, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above.

11. Contact

For any questions about this Privacy Policy, please contact us at [email protected].